For B2B distributors and wholesalers

Your orders,under control.

Taviel turns orders received by email, PDF and Excel into structured data.It transcribes your orders and checks their data, too.

Your customers keep ordering their way.

  • EmailOrders in the message
  • PDFPurchase orders
  • Excel and CSVLists of items and quantities

A structured order

Information brought together for review.

Customer and items
Checked against your data
Quantities and terms
Organized in a single order
Missing or unclear details
Visible to your team

Your team reviews and approves.

CSV / JSON · Connection to your system within the agreed scope.
  • Save time

    Reduce manual order entry.

  • Spot errors

    Find details that need a closer look.

  • Be more productive

    Spend more time with your customers.

  • Connect to your ERP

    Data prepared for the agreed integration.

Email received

From
Distribuidora Barceló
Subject
Drinks order for Thursday

Good morning,

Here is our order for Thursday:

  • 4 cases of 250 ml tonic water
  • 3 cases of 330 ml Coca-Cola Zero
  • 10 packs of 330 ml Estrella Damm

Morning delivery would be ideal, if possible.

Thank you,Distribuidora Barceló

Taviel extracts, interprets and structures the information.

Structured order

Order prepared for review

Customer
Distribuidora Barceló
Requested delivery
Thursday morningRequested delivery; still to be confirmed.
ReferenceItemQuantityStatus
TON-250250 ml tonic water4 casesSuggested reference
CZ-330330 ml Coca-Cola Zero3 casesSuggested reference
ED-330330 ml Estrella Damm10 packsSuggested reference

3 lines organised · Suggested references

Check the references suggested from the text and the requested delivery before approving.

Connect approved orders with your business system.

Taviel complements your ERP. It prepares order information so you can define how to bring it into the tools you already use.

CSV / JSON exports

Get a file containing the approved version of an order to work with its data in other systems.

Read-only API

Your integration can retrieve orders published after approval as JSON. The API is read-only and returns the latest published version of each order.

Data you can retrieve
Customer, items, quantities, units and delivery details, where present in the approved order. Also its code, revision and publication status.
Authorised access
API keys restrict queries to orders within your account. Authorised administrators can create, rotate and revoke them.
Connection to your ERP
With your technical contact, we define the fields, their mappings and how to bring in orders and revisions. The connection is defined in the contracted scope.

For teams receiving orders in many forms.

Administration, operations and sales share the information needed to handle each order.

Administration

Review the data without retyping each order.

Operations

Resolve missing details before progressing the order.

Sales

Keep the customer’s message and the context behind their terms.

Connect Taviel with your operations.

Implementation starts with your documents, your catalogue and the system you use.

  1. Understand your operation

    Tell us about your incoming formats, approximate volume and the system where you enter orders.

  2. Define data and connection

    We identify the customer and product data you need to provide and the output your system requires.

  3. Configure and validate

    We configure the agreed workflow and check order intake, review and output with your team.

A description of your operation is enough to start. If we need sample documents or catalogue data, we will agree what to share and which channel to use.

Send us a messageinfo@taviel.es

Before contracting, we agree formats, volumes, users, integration, pricing, timelines and service terms.

Frequently asked questions.

What does Taviel do?

It organises information from orders received in different formats and presents it for review. Your team confirms the data before approving output for other systems.

Which formats are supported?

We work with email, Excel, CSV and manually entered text. For documents, we currently accept PDF. Specific limits are agreed according to your documents and operational requirements.

Are orders approved automatically?

No. The workflow described requires an authorised person to review the data, resolve uncertainty and confirm approval. AI helps interpret the information; your team retains the decision on the order.

Can the AI make mistakes?

Yes. It may omit information, match the wrong item or misinterpret a quantity or condition. Results must therefore be checked against the original document and your reference data, even when no issue is flagged.

How does Taviel integrate with my ERP or CRM?

You can get CSV / JSON files or use the API to retrieve orders published after approval. Connecting your ERP or CRM requires defining fields and mappings, enabling access, and implementing and validating the connection. An existing connector is not assumed for every system.

How are pricing and implementation defined?

We agree a proposal covering the formats, volumes, users, data output and support you need. Pricing, timelines and terms are documented before contracting; an initial enquiry does not create a subscription.

What happens to order data?

Processing is defined in the contract and, where personal data are involved, in the data processing agreement. Authorised providers, purposes, access, retention and return or deletion must be specified. AI processing forms part of that scope.

What should I send when requesting information?

Email info@taviel.es with your sector, incoming formats, approximate volume and the system where you enter orders. In the initial enquiry, we will discuss the data and connection your operation needs. We do not need complete orders, third-party personal data or confidential information for that contact.

Read how we handle your data

Tell us how your orders arrive.

Tell us your sector, incoming order formats, approximate volume and current system. In the initial enquiry, we will discuss the data and connection your operation needs.